A few of the services NCCH provides at its homes include installation of accessible toilets, exterior ramps and landscaping.

People who live in homes developed and maintained by North Coast Community Homes (NCCH) are introduced to NCCH by the county board of mental retardation and developmental disabilities in the county in which they are living, or from the Summit County Alcohol, Drug Addiction and Mental Health Service Board for people diagnosed with severe mental illness. No placements are made directly through NCCH.
Each NCCH home is developed/renovated to meet the needs of its tenants. Some homes are designed to be accessible for tenants who use wheelchairs and walkers, while other homes require special wallcoverings, floorcoverings, locks and windows to guarantee the safety of tenants. Bathrooms and kitchens are modified to meet specific accessibility and safety requirements. We install grab bars and lift systems where needed.
NCCH acts as the landlord for 139 of its properties. We do much more than a typical landlord, for we respond to all maintenance requests, whether they are major or minor. We also:

• install, monitor and service fire detection and suppression systems in our homes
  
• clean carpets at least once a year
  
• modify bathrooms to accommodate changing needs of tenants
  
• replace older windows with modern energy efficient windows routinely as funding is available to reduce maintenance and utility costs
  
• inspect properties once a month to identify potential problems
  
• supply ice melting compound to the homes and deliver more when needed
  
• provide and service appliances and replace worn appliances when needed
  
• fertilize lawns
  
• provide all landscaping and snow removal services
  
• install locks on bedroom doors, cabinets when requested at no charge
  
• service and replace toilets to help alleviate clogging and overflows
  
• install and maintain central air conditioning in all properties for tenant comfort

“I can’t thank you and all the staff at NCCH enough for the pure magic you worked on the house for my sister. It was truly humbling to walk into the house this week and see it looking so beautiful and customized perfectly to meet my sister’s special needs. I know it was no small task.

I can’t overstate what it means for her quality of life to have an
environment that allows her to feel secure.”

Sister of former tenant