Some of our Summit County tenants, individuals diagnosed with severe mental illness, have found the maintenance of their individual apartment units a major and sometimes an overwhelming task. To address this issue, North Coast Community Homes (NCCH) has established a Housekeeping Program in conjunction with the Summit County Alcohol, Drug Addiction and Mental Health Services Board.
The goal of this program is to have clean, well-maintained apartments with the ongoing and progressive support of the tenants with the actual cleaning. Currently we have 40 tenants who are receiving this service and more will be added as needed. Three full time staff members have been assigned to this work.
The following stories illustrate the success of this program.
A resident had an unsanitary apartment that would fail annual Akron Metropolitan Housing Authority inspections for cleanliness although he had very few belongings in his unit. He has been receptive to our new housekeeping services and is now maintaining a clean apartment.
Another resident had previously been asked to leave his living situations by other landlords due to cleanliness concerns. With the help of NCCH Housekeeping Services this is no longer an issue. His family has told us that they are very happy with our new service. They are pleased that he is taking a part in the cleaning process.
A new tenant moved into one of our units and we immediately placed her on the housekeeping schedule as her support staff had explained that her previous apartments had been unsanitary and disorderly. She now maintains a clean and very homey apartment. She has told us that she likes where she lives and enjoys working with our housekeeping staff members.
Initially some of our tenants were uncertain that they wanted to allow someone into their homes to help with their cleaning needs. Now our tenants are looking forward to this service. They enjoy working with our staff members and find that clean surroundings help them maintain more balanced lives.
Housekeeping Services Assistant, Vicky Shockey, at left, working with a tenant of NCCH.
A kitchen before the NCCH Housekeeping Services Program went into action.