Empowering persons with disabilities to live fuller, more independent lives.

Helping men and women live their best life every day.


individuals have been in a NCCH home for 10+ years.

The pathway to independent living begins with your county agency.


Partnerships with 6 major NE Ohio Boards of Developmental Disabilities.

Because everyone deserves a place to call home!


of residents have been a NCCH resident for more than 10 years.

Office Manager

Creates and maintains an effective office environment by assisting all personnel with basic administrative needs including reception, office management, Board of Trustees coordination, finance assistance and general administrative support.

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Essential Duties and Responsibilities:

  • Provides a positive first impression to guests and visitors by creating a warm and welcoming environment.
  • Manages the office supply inventory and acquires any needed supplies in an efficient manner. Is primary contact for the maintenance of all office equipment.
  • Opens and routes incoming mail, answers the main phone line and routes calls to appropriate personnel.
  • Provides assistance to the CEO by coordinating the activities of the Board of Trustees and communicates with each member effectively. Records and publishes all minutes from committee and Board meetings.
  • Maintains and publishes the organization monthly calendar and ensures that the organization contact list is current.
  • Provides support to the finance department by entering invoices from vendors into the accounts payable system.
  • Assists the Resource Development department by leading and/or assisting in special event coordination.
  • Manages special projects as assigned.
  • Efficiently prioritizes tasks to assure completion in an orderly and timely manner.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education, Experience and Essential Skills

Minimum of 5 years’ experience in the administration of a small office. Literate in the Microsoft Suite of programs with emphasis on Excel and Word. Experience with QuickBooks a plus. Ability to plan, organize and schedule. Effective time management and logical decision-making ability skills.

Language Skills

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Mathematical Skills

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

Communication Skills

Ability to work with and among persons with disabilities, ability to cooperate and communicate with co-workers, tenants and the public.

Reasoning Ability

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Certificates, Licenses, Registration

Position will obtain notary designation.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to manipulate, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee is occasionally required to taste or smell. The employee must regularly lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly exposed to moving mechanical parts. The employee is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, outside weather conditions, and risk of electrical shock. The noise level in the work environment is usually moderate.

North Coast Community Homes does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex/gender, national origin, age, disability, sexual orientation, gender identity, citizenship, veteran or military status, pregnancy, marital status, genetic information, or any other characteristic protected by law.

Employment at North Coast Community Homes is Employment at Will under Ohio law. This means that either party may terminate the employment at any time without giving a reason. No contract of continued employment is to be implied for any act of omission of North Coast Community Homes or its employees.

Criminal / Credit / Bureau of Motor Vehicles background checks shall be run on all final candidates.


North Coast Community Homes is a 501(c)(3) non-profit organization which provides high quality, community-based homes throughout Cuyahoga, Summit, Lake, Stark, and Erie Counties for people with developmental disabilities, severe mental illness, and other disabilities. With the support of many donors, volunteers, and professionals, we have developed and manage more than 250 community-based homes serving more than 1,500 individuals since 1984. In keeping with our mission, homes developed by NCCH are safe, comfortable, and affordable, and are designed to empower persons with disabilities to live fuller, more independent lives.

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